| Why RemotePC™ is better: | RemotePC™ | Microsoft RDP |
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| Why RemotePC™ is better: | RemotePC™td> | Microsoft RDP |
 ITPro Editors Choice
ITPro Editor's Choice
"Simple, secure and effective cloud-hosted remote support." Read the full article. |
ITPro Editor's Choice
5 Out of 52020
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NA |
| Cost-effective |  RemotePC provides cost effective, secure, software-based remote access |
 Complex & expensive to setup and manage; manual security updates; requires company-issued device; facing constant user support challenges |
| Performance | Provides near-real-time response at most locations |
Slower than RemotePC; Streaming video & RDP support for Mac is weak# |
| Access via web | Use Viewer Lite to connect to remote computers from right within a browser, with no software installation |
No option for access via web |
| Session recording | |
No option to record remote sessions |
| Disable/enable file transfer and remote printing | Available for Enterprise users |
No option to disable/enable file transfer and remote printing |
| Functions and utilities | Supports file transfer, lock keyboard/mouse, chat, recording, and more |
The MS native RDP client features limited built-in tools |
| Session logs | Easy to understand logs for remote session and web activities |
Logs are not user friendly |
| Software update | Automatic checks for software updates |
Compatibility issues with different versions of VPN client and RDP |
| Ease of use | Click and connect to configured devices |
Connecting to remote computers is complex |
| Any device and BYOD support | Use any personal device, including PC, Mac, Linux machine, Android and iOS tablets, smartphones, Chromebook for remote access |
Recommended to use only with company-issued device to ensure security |
| Cross-platform compatibility | Remote to any Windows PC, Mac, and Linux machine |
RDP is best suited only for Windows |
| Add multiple users simultaneously | Easily add multiple users simultaneously using CSV |
Time-consuming and difficult process for IT |
| Centralized user management | Easily organize users into group from the centralized web console |
Requires setting up VPN user/group management and also RDP user/group management, resulting in redundant work; lack of centralized monitoring of users |
| No VPN gateway requirement | RemotePC is a software based remote access solution |
Requires setting up & managing VPN gateway for each office and upgrades for VPN CPU/memory in case of overload |
| Optimal network traffic utilization | Personal and business users use home and corporate bandwidth, thus avoiding any network congestion |
Users require VPN hence all personal traffic is routed through the corporate network, creating congestion. Disabling split-tunneling reduces productivity; enabling split-tunneling increases risk |